All Systems Operational
School Manager Application
Operational
Parent Application
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2024
No incidents reported today.
Nov 20, 2024
No incidents reported.
Nov 19, 2024
No incidents reported.
Nov 18, 2024
Resolved -
This incident has been resolved.
Nov 18, 09:16 GMT
Nov 18, 09:16 GMT
Monitoring -
We have implemented a fix for the issue affecting the ParentPay Payer App and are currently monitoring the situation to ensure stability.
We are seeing positive results but will continue to monitor.
We will provide a final update once we confirm that the issue has been fully resolved.
Nov 18, 08:18 GMT
We are seeing positive results but will continue to monitor.
We will provide a final update once we confirm that the issue has been fully resolved.
Nov 18, 08:18 GMT
Investigating -
We are investigating a service outage affecting ParentPay Payer App. This is currently preventing users from accessing the Payer Application. We will provide an update on this issue in the next 30 minutes.
Nov 18, 08:09 GMT
Nov 18, 08:09 GMT
Nov 17, 2024
No incidents reported.
Nov 16, 2024
No incidents reported.
Nov 15, 2024
Completed -
The scheduled maintenance has been completed.
Nov 15, 00:00 GMT
Nov 15, 00:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:00 GMT
Nov 14, 22:00 GMT
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 14, 15:13 GMT
Nov 14, 15:13 GMT
Nov 14, 2024
Completed -
The scheduled maintenance has been completed.
Nov 14, 00:00 GMT
Nov 14, 00:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 22:00 GMT
Nov 13, 22:00 GMT
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 13, 14:06 GMT
Nov 13, 14:06 GMT
Nov 13, 2024
Nov 12, 2024
No incidents reported.
Nov 11, 2024
Resolved -
This incident has been resolved.
Nov 11, 10:56 GMT
Nov 11, 10:56 GMT
Monitoring -
We have implemented a fix for the issue affecting the ParentPay Payer App and are currently monitoring the situation to ensure stability.
We are seeing positive results but will continue to monitor.
We will provide a final update once we confirm that the issue has been fully resolved.
Nov 11, 09:17 GMT
We are seeing positive results but will continue to monitor.
We will provide a final update once we confirm that the issue has been fully resolved.
Nov 11, 09:17 GMT
Investigating -
We are currently experiencing an issue affecting the ParentPay Payer Application. Our team is investigating the root cause and working to resolve the issue as quickly as possible.
We will provide an update within within the next hour or sooner if we have more information to share.
Thank you for your patience and understanding.
Nov 11, 09:03 GMT
We will provide an update within within the next hour or sooner if we have more information to share.
Thank you for your patience and understanding.
Nov 11, 09:03 GMT
Nov 10, 2024
No incidents reported.
Nov 9, 2024
No incidents reported.
Nov 8, 2024
No incidents reported.
Nov 7, 2024
No incidents reported.