All Systems Operational

School Manager Application Operational
Parent Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025
ParentPay Partial Outage
Resolved - This incident has been resolved.
Apr 2, 11:59 BST
Update - We are seeing positive reports of users being able to access ParentPay again. We are now monitoring the situation to ensure full stability. Thank you for your patience.
Apr 2, 11:28 BST
Investigating - We are aware that some users are experiencing issues accessing ParentPay. Our technical teams are actively investigating the issue. We will provide an update as soon as we have more information. Thank you for your patience.
Apr 2, 09:08 BST
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
ParentPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 20:00 GMT
Scheduled - Please be aware that we will be performing essential maintenance tonight on ParentPay between 20:00 - 00:00. During this time, you may experience disruptions to the service. If so, please try again later.
We apologise for any inconvenience caused and appreciate your patience.
Mar 21, 15:35 GMT
Mar 21, 2025
Mar 20, 2025
ParentPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 22:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 19, 12:25 GMT
Mar 19, 2025
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