ParentPay Payer App

Incident Report for ParentPay Status

Resolved

This incident has been resolved.

Posted Nov 11, 2024 - 10:56 GMT

Monitoring

We have implemented a fix for the issue affecting the ParentPay Payer App and are currently monitoring the situation to ensure stability.
We are seeing positive results but will continue to monitor.
We will provide a final update once we confirm that the issue has been fully resolved.

Posted Nov 11, 2024 - 09:17 GMT

Investigating

We are currently experiencing an issue affecting the ParentPay Payer Application. Our team is investigating the root cause and working to resolve the issue as quickly as possible.
We will provide an update within within the next hour or sooner if we have more information to share.
Thank you for your patience and understanding.

Posted Nov 11, 2024 - 09:03 GMT

This incident affected: Parent Application.